Fees & FAQs
Transparent, straightforward fees
I believe counselling should be a collaborative and supportive experience from your very first contact with my practice. My fees are designed to reflect the time, preparation and professional care provided while remaining transparent and straightforward.
Session Fees
Initial Connection Call
15 minutes
Complimentary
A brief telephone conversation to discuss your needs, answer questions and determine whether my practice is the right fit.
Book Your Initial Connection CallInitial Consultation
75 minutes
$160
Your first appointment allows us time to get to know one another, explore what has brought you to counselling, discuss your goals, and consider how we might work together.
Standard Counselling Session
60 minutes
$150
Ongoing sessions are tailored to your individual needs and move at a pace that feels comfortable for you.
Payment
Payment is required on the day of your appointment unless another arrangement has been made.
For your convenience, secure online payment is available through my practice management system.
Accepted payment methods include:
- Visa and Mastercard
- EFTPOS
- Bank transfer (where arranged)
Cancellation Policy
Your appointment time is reserved especially for you.
If you need to cancel or reschedule, I ask that you provide at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice, or not attended, may incur the full consultation fee.
I understand that unexpected circumstances and emergencies do arise. These situations will always be considered with compassion and discretion.
FAQs
How long are counselling sessions?
Standard counselling sessions are approximately 60 minutes.
What happens during the first session?
Our first session is an opportunity for us to get to know one another. We'll talk about what has brought you to counselling, explore what you hope counselling may provide, discuss any questions you have, and begin wherever feels most comfortable for you. There is no expectation that you tell your whole story during the first appointment.
How many sessions will I need?
There is no set number of sessions. Some people attend counselling for a short period during a difficult season, while others choose longer-term support. Together, we will regularly review your needs and decide what feels most helpful.
Is everything I tell you confidential?
Yes. Your privacy and confidentiality are important. There are a small number of legal and ethical circumstances where confidentiality may need to be broken, such as where there is a serious risk of harm to yourself or another person, or where disclosure is required by law. These will be explained fully before counselling begins.
Do I need a GP referral?
No. You are welcome to contact me directly to make an appointment.
Are counselling sessions covered by Medicare?
At present, counselling provided by a PACFA Registered Clinical Counsellor is generally not eligible for a Medicare rebate.
Can I claim through my private health insurance?
Some private health insurers provide benefits for counselling, depending on your level of cover and the insurer's eligibility requirements. If you have private health insurance, I encourage you to contact your insurer to ask whether counselling with a PACFA Registered Clinical Counsellor is covered under your policy.
What if I've never been to counselling before?
Many people who come to Living Well Grief & Loss Counselling are attending counselling for the first time. It's completely normal to feel nervous or uncertain. You don't need to have the right words or know exactly where to begin. Our first session is simply a conversation, and we will move at a pace that feels right for you.
Do you offer online counselling?
Yes. Secure online counselling appointments are available for clients who prefer to meet from home or are unable to attend in person.
What if I become upset during a session?
Grief can bring many emotions, and all are welcome. You are free to laugh, cry, sit quietly or take your time. There is no expectation that you manage your emotions during counselling. My role is to provide a safe and supportive space where your experience can be explored with compassion and care.
Is counselling right for me?
Counselling may be helpful if you are:
- struggling following the death of someone important
- experiencing anticipatory grief
- navigating separation or relationship loss
- adjusting to a significant life transition
- feeling overwhelmed by change or loss
- simply looking for a safe place to talk with someone who understands grief.
If you're unsure whether counselling is right for you, please feel free to contact me. I'm happy to answer your questions before you book.
A Gentle Invitation
Whether your loss is recent or something you have carried quietly for many years, you don't have to face it alone.
At Living Well Essentials Grief & Loss Counselling, you will be met with compassion, respect and professional care in a space where your story can unfold at its own pace.
Every grief story begins with love.